Frequently Asked Questions
Everything you need to know about your Tech House experience.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
What is your return policy for electronics?
We offer a 30-day return policy for most items. Products must be in their original packaging with all accessories included. Please note that some software and opened headphones may be exempt.
Do my purchases come with a warranty?
Yes, all hardware sold at Tech House includes a minimum 1-year manufacturer warranty. We also offer extended protection plans for purchase at checkout.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer financing options through Affirm for larger purchases.
Do you offer technical support for products purchased?
Absolutely! Our Tech House experts are available via live chat or email to help you set up your new devices or troubleshoot any technical issues you may encounter.